ACROMED HEALTHCARE Technologies Limited
We're here to help — reach out for quotations, service requests, or product enquiries
ACROMED Healthcare Technologies welcomes enquiries from hospitals, clinics, diagnostic centres, and healthcare organisations across Uganda and East Africa. Whether you need a quotation for new medical equipment, want to schedule a service visit, have questions about a specific product, or are interested in our maintenance plans, our team is ready to assist you. We aim to respond to all enquiries within 24 hours on business days. To help us serve you better, please include as much detail as possible about your requirements, including the type of equipment, quantity, facility size, and any preferred brands or budget parameters. For urgent technical support or service requests, we recommend calling us directly by phone so we can prioritise your request and dispatch a service engineer if needed. For product enquiries and quotations, the contact form or email is the most efficient way to reach us, as it allows you to attach any relevant documents or specifications. You can also reach us via WhatsApp for quick questions and informal enquiries. Whichever method you choose, our team will review your message promptly and get back to you with the information or assistance you need.
How we handle your enquiry: When you submit a form on this page, our team receives an email notification within minutes. During business hours, we review and respond to messages within two hours. Product quotations with pricing and specifications are typically sent on the same day or by the next business day if received after hours. Service requests are triaged based on urgency — equipment that is critical to patient care (such as malfunctioning patient monitors, ventilators, or sterilisation equipment) receives priority response. You will receive a call from our service coordinator to confirm the issue details and schedule an engineer visit. For general product enquiries, we send you a detailed reply with recommendations, specifications, and pricing options based on the information you provide.
P.O Box 163371 Kampala GPO
Arua Park Plaza, F2-660
+256 766 237 641
+256 706 538 815
+256 708 155 972
acromedhcltd@gmail.com
Mon–Sat: 7:00am – 9:00pm
Sun: 10:00am – 2:00pm
We serve healthcare facilities across Uganda and East Africa
ACROMED Healthcare Technologies is based in Kampala, Uganda, and our team regularly travels to serve clients throughout the country and neighbouring regions. We have completed installations and support projects in Kampala (all divisions including Central, Kawempe, Makindye, Nakawa, and Rubaga), Wakiso, Entebbe, Jinja, Mukono, Lugazi, Kayunga, Gulu, Lira, Apac, Soroti, Mbale, Tororo, Busia, Mbarara, Masaka, Fort Portal, Kabale, Kasese, Arua, Nebbi, and many other towns across Uganda. Internationally, we have delivered equipment and services to clients in Nairobi and Mombasa (Kenya), Dar es Salaam and Arusha (Tanzania), and Juba (South Sudan).
Equipment delivery information: For orders within Kampala, equipment delivery is typically completed within two to three business days of order confirmation and payment. Deliveries to upcountry districts take five to seven business days depending on location and road conditions, with larger equipment shipped via our logistics partners who handle fragile medical cargo with appropriate care. International deliveries to East African neighbours are coordinated on a case-by-case basis, with timelines depending on customs clearance procedures at the respective borders. We provide tracking information for all deliveries and coordinate directly with your facility to schedule delivery at a time when your team is available to receive and inspect the equipment. For bulk orders or large facility-wide installations, we can arrange staged deliveries aligned with your construction or renovation schedule.
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Find us at Arua Park Plaza in Kampala